Terms and Conditions
Terms & Conditions for Perfect Storm Moments
Effective Date: March 26, 2026
The following details the Terms & Conditions for Perfect Storm Moments. All questions and inquiries should be directed to the contact information below, or through the contact form on our website.
1. Introduction & Acceptance of Terms
Welcome to Perfect Storm Moments (“we,” “us,” or “our”), a Seattle-based wedding and event planning company serving the Pacific Northwest and beyond. By accessing or using our website at www.perfectstormmoments.com (the “Site”), requesting our services, or entering into any agreement with us, you (“Client” or “you”) agree to be bound by these Terms and Conditions.
If you do not agree to these Terms, please do not use our Site or engage our services. We reserve the right to update these Terms at any time. Continued use of our Site following any changes constitutes your acceptance of the revised Terms.
2. Services Description
Perfect Storm Moments offers a range of wedding planning, coordination, floral design, and event services, including but not limited to:
- Day-of Wedding Coordination
- Full Wedding Planning & Design
- Sustainable Floral Design & Decor
- Destination Wedding Planning & Consultation
- Creative Event Design & Decor
The specific services to be provided, along with pricing and timelines, will be outlined in a separate Service Agreement or Proposal signed by both parties. These Terms and Conditions apply to all services provided by Perfect Storm Moments and are incorporated by reference into any Service Agreement.
3. Bookings & Payments
3.1 Securing Your Date
Your event date is not reserved until a signed Service Agreement and required deposit have been received by Perfect Storm Moments. We cannot hold dates informally or verbally.
3.2 Deposits
A non-refundable retainer/deposit is required at the time of booking to secure your date. The deposit amount will be specified in your Service Agreement. This deposit is applied toward the total cost of your services.
3.3 Payment Schedule
The remaining balance is due as outlined in your individual Service Agreement. Late payments may result in a suspension of services. Perfect Storm Moments reserves the right to release your date if payment obligations are not met.
3.4 Accepted Payment Methods
We accept payment via credit card, check, or electronic transfer as outlined in your Service Agreement. All prices are in U.S. dollars and are subject to applicable Washington State taxes.
4. Cancellation & Refund Policy
4.1 Client-Initiated Cancellation
All deposits and retainers are non-refundable. If you cancel services after signing a Service Agreement, the following terms apply:
Cancelation within 7 days of booking and signing the contract, provided the event date is not within 14 days, will result in a full refund, minus a 10% administrative fee.
Greater than 91 days: 50% of Agreement value is due to Vendor at the time of cancelation.
90 days to 31 days: 65% of Agreement value is due to Vendor at the time of cancellation.
30 days prior: 100% of Agreement value is due to Vendor at the time of cancellation.
All cancellations must be submitted in writing to weddings@perfectstormmoments.com.
4.2 Perfect Storm Moments-Initiated Cancellation
In the unlikely event that Perfect Storm Moments must cancel your services due to circumstances within our control, we will provide a full refund of all payments made and assist in finding a suitable replacement vendor wherever possible.
4.3 Force Majeure
Perfect Storm Moments shall not be liable for failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, or extreme weather. In such events, we will work with you in good faith to reschedule or find an equitable solution.
5. Third-Party Vendors & Venue Relationships
Perfect Storm Moments often works alongside and recommends third-party vendors (photographers, caterers, DJs, venues, etc.) as part of the event planning process. Please note:
- Perfect Storm Moments is not responsible for the performance, quality, or conduct of any third-party vendors.
- Any contracts with third-party vendors are between you and the vendor directly.
- We will use reasonable care in recommending vendors based on our professional experience, but we make no guarantees regarding their performance.
- Perfect Storm Moments may receive referral gifts from certain vendors, which does not affect the objectivity of our recommendations.
6. Client Responsibilities
To ensure a successful event, clients agree to:
- Provide accurate and complete information required for planning purposes in a timely manner.
- Communicate any changes to event details, guest counts, or preferences promptly.
- Review and approve proposals, timelines, and vendor contracts within requested timeframes.
- Treat all Perfect Storm Moments staff and affiliated vendors with respect.
- Obtain any required permits or licenses for your event unless explicitly included in our services.
7. Intellectual Property
7.1 Our Content
All content on our Site, including text, photos, logos, and event designs, is the property of Perfect Storm Moments or its licensors and is protected by U.S. copyright laws. You may not reproduce, distribute, or use our content without express written permission.
7.2 Event Photography & Portfolio
By engaging our services, you grant Perfect Storm Moments a non-exclusive license to use photographs and images from your event for portfolio, marketing, and social media purposes, unless you notify us in writing prior to your event that you do not consent to this use.
7.3 Client-Provided Content
Any content (images, text, inspiration materials) you provide to us for planning purposes remains your property. You grant us a limited license to use such materials solely for the purpose of delivering your event services.
8. Limitation of Liability
To the fullest extent permitted by law, Perfect Storm Moments shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to our services. Our total liability to you for any claim arising from our services shall not exceed the total fees paid to Perfect Storm Moments for the specific services giving rise to the claim.
We are not responsible for circumstances beyond our control, including but not limited to vendor failures, venue issues, weather conditions, or acts of third parties.
9. Indemnification
You agree to indemnify, defend, and hold harmless Perfect Storm Moments, its owners, employees, and agents from and against any claims, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your use of our services, your breach of these Terms, or any conduct or content you provide in connection with our services.
10. Privacy Policy
Your use of our Site and services is also governed by our Privacy Policy, available at www.perfectstormmoments.com/privacy-policy. By engaging our services, you consent to the collection and use of your information as described therein.
11. Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.
11.2 Informal Resolution
In the event of any dispute arising from these Terms or our services, both parties agree to first attempt to resolve the matter through good-faith communication. Please contact us at weddings@perfectstormmoments.com or 425.956.3313.
11.3 Mediation & Arbitration
If informal resolution is unsuccessful, both parties agree to submit the dispute to non-binding mediation in King County, Washington, before pursuing any other legal remedy. If mediation fails, disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association in King County, Washington.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. When we do, we will update the Effective Date at the top of this page. We encourage you to review these Terms periodically. Your continued use of our Site or services after any changes indicates your acceptance of the revised Terms.
13. Messaging Terms & Conditions
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Aaron Shook. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Aaron Shook. Aaron Shook reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Aaron Shook also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Aaron Shook again, just sign up as you did the first time and Aaron Shook will start sending messages to you again.
Info
For support regarding our services, email us at aaron@perfectstormmoments.com or, if supported, text \”HELP\” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Aaron Shook, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \”STOP\” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at aaron@perfectstormmoments.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our https://perfectstormmoments.com/privacy-policy/.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Perfect Storm Moments
Email: weddings@perfectstormmoments.com
Phone: 425.956.3313
Address: Bellevue, WA
Website: www.perfectstormmoments.com